Privacy policy
Protecting your private information is our priority. This Statement of Privacy applies to www.travelingtrainer.com, and The Traveling Trainer LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Traveling Trainer LLC include www.travelingtrainer.com and The Traveling Trainer LLC. The Traveling Trainer LLC website is a Marketing site. By using the The Traveling Trainer LLC website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, The Traveling Trainer LLC may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Employer
- Job Title
If you purchase The Traveling Trainer LLC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
The Traveling Trainer LLC may also collect anonymous demographic information, which is not unique to you, such as your:
- Age
- Gender
- Household Income
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
The Traveling Trainer LLC collects and uses your personal information to operate and deliver the services you have requested.
The Traveling Trainer LLC may also use your personally identifiable information to inform you of other products or services available from The Traveling Trainer LLC and its affiliates.
Sharing Information with Third Parties
The Traveling Trainer LLC does not sell, rent or lease its customer lists to third parties.
The Traveling Trainer LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. The Traveling Trainer LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Traveling Trainer LLC, and they are required to maintain the confidentiality of your information.
The Traveling Trainer LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Traveling Trainer LLC or the site; (b) protect and defend the rights or property of The Traveling Trainer LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of The Traveling Trainer LLC, or the public.
Tracking User Behavior
The Traveling Trainer LLC may keep track of the websites and pages our users visit within The Traveling Trainer LLC, in order to determine what The Traveling Trainer LLC services are the most popular. This data is used to deliver customized content and advertising within The Traveling Trainer LLC to customers whose behavior indicates that they are interested in a particular subject area.
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Automatically Collected Information
Information about your computer hardware and software may be automatically collected by The Traveling Trainer LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Traveling Trainer LLC website.
Use of Cookies
The Traveling Trainer LLC website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Traveling Trainer LLC pages, or register with The Traveling Trainer LLC site or services, a cookie helps The Traveling Trainer LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Traveling Trainer LLC website, the information you previously provided can be retrieved, so you can easily use the The Traveling Trainer LLC features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the The Traveling Trainer LLC services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
The Traveling Trainer LLC secures your personal information from unauthorized access, use, or disclosure. The Traveling Trainer LLC uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
The Traveling Trainer LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
SMS Privacy Policy (as of 11/25/2024)
At The Traveling Trainer, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you engage with our SMS (text messaging) services.
1. Information We Collect
When you opt into our SMS services, we may collect the following information:
Your phone number
Details about your interactions with our messages (e.g., response rates, delivery confirmation)
We only use this information for the purposes outlined below.
2. How We Use Your Information
We use your phone number to:
Send you appointment reminders, updates, and confirmations.
Provide special offers, promotions, or notifications about services.
Respond to your inquiries or requests.
We will not share, sell, or rent your phone number to third parties for marketing purposes.
3. Opting In and Out of SMS Services
By providing your phone number, you consent to receive SMS communications from The Traveling Trainer.
To stop receiving SMS messages, you can reply “STOP” at any time. You will receive one confirmation message indicating that you have been unsubscribed. After this, you will not receive further messages unless you opt in again.
4. Data Security
We take reasonable measures to secure your information against unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over SMS is 100% secure.
5. Third-Party Service Providers
We may use third-party platforms to manage and send SMS communications. These platforms are contractually obligated to protect your information and use it only for the purposes of delivering our messages.
6. Changes to This Policy
We reserve the right to update this SMS Privacy Policy as needed. Changes will be communicated through email or SMS, and the updated policy will be posted on our website.
E-mail Communications
From time to time, The Traveling Trainer LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from The Traveling Trainer LLC or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from The Traveling Trainer LLC, you may opt out of such communications by Replying "STOP" or "Clicking on the UNSUBSCRIBE link".
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
The Traveling Trainer LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
The Traveling Trainer LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Traveling Trainer LLC has not adhered to this Statement, please contact The Traveling Trainer LLC at:
The Traveling Trainer LLC
17 Southgate Rd
Westford, MA 01886
Email Address:
contact@travelingtrainer.com
Telephone number:
978-707-9292
Effective as of March 6, 2024